Customer support Representative- Check ‘n Go/Allied Cash Loan
Do you really enjoy supplying service that is excellent building enduring consumer relationships? Do you need to go beyond old-fashioned retail jobs and begin to build your job? Have you got fascination with being a part of an industry-leading monetary solutions business? Do you want which will make your following move? In that case, we wish to speak to you!
Breakdown of Part and Key Accountabilities:
Our Customer Service Associates have reached the center of that which we do at Check ‘Go and Allied advance loan, both right an element of the Axcess Financial group of businesses. Every day in urban centers and towns in the united states, they have been greeting clients, processing loan requests, responding to inquiries about services and products, advertising new services, and much more — all using the aim of delighting our respected clients. We offer cash solutions for genuine people and attempt to function as the choice that is payday loans New Hampshire first everyday monetary solutions. We people give attention to building relationships to make sure consumer needs are increasingly being offered utilising the most useful services and products we could provide.
- Relationship management: place our clients during the center of every thing we do. Exemplify our product Sales tradition. Provide and teach clients regarding the item profile. Escalate dilemmas towards the shop Manager, DDO, and Corporate Office if struggling to resolve the presssing problem directly using the consumer.
- Cash control: Handle and count currency, money, and coins to incorporate building a money cabinet, counting money deposits, going cash from safe safe to cash cabinet as well as other money managing demands. Accountable for bank deposits or bank pick-ups. Balance batch that is individual with shop product product sales reports at end of time and help with resolving over/shorts as required.
- Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy.
- Conformity: in charge of conformity with company/State policy and procedures Federal that is including regulation relevant.
- Inbound/Outbound calls: response phone inquiries in reaction to basic concerns, client applications, needs or any other problems. Spot outgoing consumer courtesy and collection phone telephone telephone calls relative to federal laws and shop working procedures.
- Brand Ambassador: improve the Check ‘n get brand name expertly and make sure shop look (external and internal) is maintained to business criteria. Help out with the execution of most business marketing plans and programs, ensuring accurate and set-up that is timely exemplary execution and within founded due dates.
Minimal Education and Enjoy Forced:
- 2 yrs past product sales and customer support experience chosen.
- 2 yrs cash managing experience chosen.
- Will need to have own private dependable transport in compliance with published policy and procedure. This might NOT add transport that is general public transport from household or buddies. Must keep a valid license and Automobile that is valid Insurance utilized by the business.
Furthermore, you can expect: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, life insurance policies), a nice premium time off system, 401k retirement plan, tuition reimbursement, as well as an engaging work place.
About Axcess Financial:
Our company is a independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to manage their personal funds when, where and exactly how they desire. It really is our objective to obtain individuals the cash they require whenever they want it. We make certain we do this in a real method this is certainly accountable and inside their means.
Dedication to Diversity:
Axcess is invested in employing and keeping a workforce that is diverse. We have been proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to battle, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or just about any other protected course.
This posting is supposed to explain the nature that is general of work likely to be done and it is maybe not a comprehensive variety of all obligations, duties and abilities needed for the positioning.