at the beginning of September (it hasnвЂ™t been found yet). I experienced 23 loans between 2007 and 2010, having to pay simply over ВЈ8000 interest. Every loan I refinanced at half the total amount. At points I had 2/3loans at once. During this period I happened to be a stay in the home moms and dad child that is receiving credits and son or daughter advantage. This week I received a last reaction to say that most loans had been affordable when I had earnings of ВЈ450 each week having a disposable Of ВЈ325. This might be untrue and I also submitted evidence of earnings to exhibit that I really had money of ВЈ95 per week, increasing to ВЈ200 in 2010/11. I inquired for proof the earnings that they had utilized however they are refusing to produce it. I inquired for some other person to check out my claim but I became told that We had finalized the kinds consequently would not have a claim.
Am I Able To insist that my claim is looked over by another handler?
Sara (Debt Camel) says
Simply deliver this towards the Ombudsman now. I do believe you might be simply wasting your power and time hoping to get them to consider it once more.
Thank you for your response. I delivered it towards the ombudsman in the beginning of September but We havenвЂ™t heard such a thing iвЂ™m not sure how long it takes to hear back from them.
Julie Berry claims
For just what it is worth every penny took the ombudsman four months for anyone to select up my case, plus itвЂ™s simply completing now, getting my cheque within the next fortnight making sure that can provide an notion of the type of time scale right now, or timescale for me at the very least anyhow.
Brilliant, many thanks
Finally some very good news, Morses have agreed with FOS and my cheque ought to be beside me within four weeks. Just require Provident to obtain hands away now as my due date passed weeks hence. Many thanks to any or all on right right here for the advice and help. Best of luck along with your claims, it is worth the wait that is long.
Hi, the length of time would be the fos taking to choose instances up at this time? We have situation with morses and loans in the home, both have actually reference figures but simply wondered exactly what time scales you will find? Thanks
Hi all. Approaching the due date of 2 months this for the 8 weeks from complaint start with Provident friday.
we received a duplicate of all my loans on October 9th and within the final little while have attempted to contact both Neil and my assigned handler April with no reaction. We have required a change and again absolutely absolutely nothing. From the phone they reported they have been working by way of a backlog of complaints in date purchase (this for me claims every grievance is dealing with FOS phase and costing them ВЈ550 every time maybe perhaps not just a great business structure to manage complaints) Has anyone had the opportunity to obtain any such thing done inside the 2 months installment loans in Texas? I will be a good guy and wished to cope with Provident straight and prepared to just just take an acceptable offer from their website however it simply appears impractical to provide them with the possibility personally i think is fair and simply.
Sara (Financial Obligation Camel) says
Anecdotally they’ve HUGE volumes of complaints and have nownвЂ™t staffed up to cope with them. We suggest you send to FOS at 8 days as provident tend to be making really bad offers, therefore better to grab yourself within the FOS queue.